In
2005, H.F. Wilson created a financial services
division within the company to support
creative equipment leasing for its customers.
This opportunity was very advantageous
due to a common need of many customers
for the option to pay for equipment or
products over time and spread out their
initial investment outlay.
We provide a value-added
service to our customers by helping them
identify the right equipment, at the appropriate
time, and enable them to achieve their corporate
objectives. These services are offered to
companies varying in size, from small to
large enterprises. Our true value lies in
providing a Customer Centric Solution that
is cost effective and ensures an easy manageability
after the completion of the transaction.
Our
ability to deliver such services in an
effective manner is strengthened due to many
strong relationships we enjoy with leading
equipment manufacturers and financial institutions.
It helps formulate the perfect strategy for
our customers along with a seamlessly smooth
implementation.
Why H.F. Wilson Leasing Services?
H.F. Wilson has been able to create a VALUE
CYCLE that supports a ONE THROAT TO CHOKE
model for our esteemed customers. In addition,
our value comes from the following core areas
of our operating philosophy–
Understanding Customer Needs –
We make it a point
to initiate our process by meeting the customer
face to face and understanding all the requirements
of the project. This enables us to identify
the potential challenges and opportunities
to make the project successful for our customer.
Our success rate is 100% execution based
on this initial step as we have undertaken
some very complex projects and created innovative
solutions.
Collaborative Approach –
We
work with customers, financial institutions
and our management team to understand the
requirements to setup a collaborative model
initially in the process. This helps reduce
billing and invoicing problems later into
the project.
Strategy –
Our
key step in the overall process arises
from establishing the communication strategy
between customers, financial institutions
and our operations team members. This helps
achieve a quick response strategy to any
customer issue arising from the operations
efforts. We provide a web based application
and account management platform that assists
customers in managing their accounts on
a real time basis and helps manage their
assets.
Customer Service –
We take pride in our ability to execute
legal contracts on short timelines to accommodate
our customer’s
requirements. Using our long standing relationships
with financial institutions and experience
in the industry, we can create legal contracts
that will successfully meet both party's
needs. |